Privacy Policy
Effective Date: 01/02/2025
At VDI Logistics Movers (“we,” “our,” “us”), located in Ahmedabad, India, we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website or use our packers and movers services within India.
By using our services or accessing our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
- Personal Information: When you book a service or interact with our website, we may ask for personal details such as:
- Name
- Contact number
- Email address
- Address
- Payment details (for billing and invoicing purposes)
- Service Details: Information related to the services you request, including:
- Type of move (household, office, etc.)
- Pickup and delivery locations
- Date and time of the move
- Special requirements (packing materials, vehicle types, etc.)
- Website Usage Data: When you visit our website, we collect information to enhance your experience, such as:
- IP address
- Browser type and version
- Pages visited
- Time spent on the site
- Referring URL
We may collect this data via cookies and other tracking technologies to help us improve our website and services.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Delivery: To provide the packers and movers services you request, including packing, transporting, and delivering your items safely.
- Customer Support: To communicate with you regarding your booking, inquiries, or any issues that may arise during your service.
- Marketing and Promotional Communications: To send you offers, updates, and other promotional materials that might be of interest to you. You can opt out of these communications at any time.
- Billing and Payment Processing: To process payments, issue invoices, and manage any financial transactions related to our services.
- Website Improvement: To analyze usage trends and enhance the user experience on our website.
3. How We Protect Your Information
We take appropriate technical, organizational, and physical measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive payment data, secure storage of personal information, and regular security assessments.
However, please note that no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following circumstances:
- With Service Providers: We may share necessary details with third-party partners, contractors, or service providers who assist us in delivering our services, such as transportation companies, payment processors, and customer support teams.
- With Legal Authorities: If required by law or in response to valid legal requests (e.g., subpoenas or court orders), we may disclose your information to law enforcement or other governmental agencies.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You may request to update or correct any inaccurate or incomplete information.
- Deletion: You can ask us to delete your personal data, subject to certain legal or contractual limitations.
- Opt-out: You may opt out of receiving marketing communications by clicking the “unsubscribe” link in any email or by contacting us directly.
To exercise these rights, please contact us at [Insert Contact Email].
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that allow us to recognize you and remember your preferences. You can control cookie settings through your browser; however, disabling cookies may affect your ability to use certain features of our site.
7. Third-Party Websites
Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal information from a child, we will take steps to delete that information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
VDI Logistics Movers
Phone: +91 8487-94-2877 (Ajay)
+91 9351-44-2877 (Dinesh)
Email: vdilogisticsmover@gmail.com
Website: www.vdilogisticsmovers.in